Question 1

What is a split group payment?

Accepted Answer

It's a single purchase paid by multiple people. At checkout, the organizer chooses to pay as a group, and each participant pays their share with their own card. The merchant receives the full amount through their existing payment provider.

Question 2

Do I need to change my payment provider?

Accepted Answer

No. Payylo connects to the payment providers you already use—Stripe, PayPal, Adyen, Square, and many more. Our adaptive technology also supports businesses running multiple PSPs at the same time.

Question 3

What happens if a participant doesn't pay?

Accepted Answer

Payylo sends automatic reminders to pending participants until the group payment is complete. You define the rules: deadlines, fallbacks to the organizer's card, or partial-payment policies that fit your business.

Question 4

How long does the integration take?

Accepted Answer

Most merchants go live in days, not months. You can integrate via our API or use our white-labeled, drop-in checkout components that match your brand out of the box.

Question 5

How does Payylo improve conversion?

Accepted Answer

High-value group purchases often fail because one person has to front the full amount. Removing that burden reduces cart abandonment, and multi-card splits reduce failed payments from card limits—both translate directly into more completed sales.

Question 6

Is Payylo secure and compliant?

Accepted Answer

Yes. Payments are processed by your existing, fully regulated payment providers—Payylo orchestrates the split without holding your funds. All flows are encrypted and built to PCI-compliant standards.

Frequently asked questions

Group purchases shouldn't die at checkout